John was great to work with. Great communication. Definitely got me more then I expected to get for a settlement. Would highly recommend working with John and Five Star Claims.
About
While insurance company adjusters are legally required to evaluate damages impartially, important details can sometimes be missed. Studies consistently show that claims managed by public adjusters typically result in significantly higher settlements. Since insurance companies aim to minimize their financial liability, it's not uncommon for payouts to be lower than what policyholders may be entitled to. Our services include detailed damage assessments, direct negotiation with insurance carriers, and coordination of settlements, all designed to protect and prioritize your best interests.
Licenses and verification
- FL · License #W811430 (Public Adjusting Firm)Verified via myfloridacfo.com on September 3, 2026
Verification reflects what state records showed on the date listed. Licenses lapse; confirm a current license with the state before you sign anything.
Work with Five Star Claims Adjusting
Use Get Matched and we will route your claim to a licensed public adjuster in Maitland. Free for policyholders.
Highlights from 1,015 Google reviews
Charlotte went out of her way to make sure the insurance company that was responsible for the damage to my roof took care of fully paying for my complete re-roof, and my insurance company was fully repaid. Thanks
We had a great experience with 5 Star Claims Ad. We were referred to this company for our denied roofing claim. We call and Jordan came and inspect our roof and explained us the whole process he was very patient answering all the questions we had, with him was a smooth stress free process. He took care of everything so we don’t have to deal with our insurance company. Jordan is very professional and knowledgeable and knew all the answers to our many questions we had, he responds quickly either by text or calls the same day. The whole process was done in less that 3 months. We couldn’t do it without Jordan’s help. Thank you Jordan for your excellent and exceptional job and Thank you Five Star Claims Ad. for having such wonderful, caring and professional people in your company.
I was referred to Felipe by my Roofing company. I was honored and truly fortunate to have Felipe on my side during this process. He is extremely knowledgeable in the insurance industry I can't even think of a question I had that he could not answer. He has been front and center from beginning to end of this process and is even willing to help me after the process is over with insurance questions. If I have the opportunity I will recommend Felipe to everyone because he was always friendly upbeat knowledgeable and more than willing to help you really can't ask for much more.
Craig! The best man out there in the FL market. He checked every box & exceedingly impressed myself & family with his thorough communication, Transparency, Honesty and overall, you can just tell he’s a genuine, good guy. Thank you for everything you did for us and just know I will be referring anyone and everyone I know to you moving forward and if I ever have a problem, You are my first call, sir. Godspeed 🙏
“I highly recommend Roberto Santamaría. He is very professional, reliable, and does an excellent job. Roberto is respectful, hardworking, and always makes sure the work is done correctly. I am very satisfied with his service and would definitely recommend him to anyone looking for quality and professional work. Five stars!”