Krista has been nothing short of amazing. She fought for my family to be made whole after a total loss. I needed someone to stand up for my family and I as I didn't have the experience to put up a fair fight with my insurance company. She helped us get what we deserved: 30% increase to the initial offer. Adjusters like Krista defend the public, our community, against preditory companies and are deserving of high praise! Thank you again!
Licenses and verification
- FL · License #W806247 (Public Adjusting Firm)Verified via myfloridacfo.com on September 3, 2026
Verification reflects what state records showed on the date listed. Licenses lapse; confirm a current license with the state before you sign anything.
Work with Gold Star Adjusters
Use Get Matched and we will route your claim to a licensed public adjuster in Jacksonville. Free for policyholders.
Highlights from 156 Google reviews
Kevin was an absolute lifesaver! From start to finish, he made the whole claims process smooth, stress-free, and actually understandable. He fought for us every step of the way and got results we never could’ve achieved on our own. He is professional, responsive, knowledgeable and somehow still fun to work with during a stressful time. We truly couldn’t have done it without him. If you need help with an insurance claim, Kevin is your guy!
Anyone who has dealt with Insurance adjusters probably knows you would get better results talking to a freshly painted wall. My first time filing a claim for a Lightning strike to my house and not knowing what im entitled to for coverage and getting the runaround from my insurance. I thought I was screwed. Well not all hero’s wear capes but Kevin from Gold Star Adjusters came to the rescue and dropped knowledge on how the industry actually works. He’s been involved the entire way and helped me get what is owed back. So from my family to his and the entire crew at Gold Star Adjusters. Thank you a million times over for putting in the work and dealing with scumbag insurance desk adjusters on our behalf. Its no easy task dealing with idiots on a daily basis. If you ever file a claim. Dont take anything the insurance company says seriously. Get a public adjuster on your side! They cut through the crap the insurance company likes to spread to muddy the severity of the problem. Gold star adjusters are professionals and listen and understand what your going through. Kevin, thank you for everything over the last 5 months. My family is beyond grateful for your dedication to our claim. To Kevins Boss. He deserves a raise and a beer!
I couldn't be happier with the experience I had with Dominick and Gold Star Adjusters. I had a roof leak that caused damage inside my home, and I wasn't sure what to expect dealing with the insurance company. Dominick handled everything from start to finish and made the entire process very easy. The amount Dominick was able to get for me was far beyond what I expected, and i' m incredibly grateful. I would reccomend Dominick to anyone dealing with property damage or an insurance claim.
After a massive tree fell on our house, someone gave me the advice to get a public adjuster. I called Goldstar and worked with Krista Norton and her partner Brian Ragin to get my claim taken care of. They advocated for me through the entire process, and I would have been lost without them. If you find yourself in a similar situation, I definitely urge you to give them a call.
Holy crap—we’ve done some serious growing up these past few months. I could probably write a whole book on homeowners insurance, including a chapter called “Why You Probably Need a Public Adjuster.” After nearly three months of battling our insurance, a client recommended Gold Star Adjusting. I took a leap, not totally sure—but wow, I’m so glad I did. I didn’t fully understand what a public adjuster could do, but now I do: they fight for you. Zach went above and beyond, patiently answering our endless questions and making sure we got the best possible settlement. My husband and I had zero clue how any of this stuff worked! Insurance companies count on you not knowing the process—but Gold Star knows it inside and out. They were diligent, super responsive (unlike our insurance), and always quick to communicate. By the time mediation came around, Zach was fully prepared and made sure we got the best outcome. Im so happy all this is done and settled and there is not a tarp on our roof—finally! 🙌 If any of my friends are needing to file a claim with their homeowners insurance, I’ll be telling them “you probably need a public adjuster—and if you do, go with Gold Star!”




