I’ve used claim heroes several times. They are the absolute best! I can’t believe I did not know Public Adjuster even existed before a few years ago. I was spending all my time fighting with insurance companies myself, not anymore! Highly recommend them.
About
Unhappy with your insurance settlement? We fight property insurance companies (home or business) to get you a fair settlement for your loss.. Insurance Claim Hero is a public adjusting business headquartered in Austin, TX. Your fight is our fight.. Our mission is to empower American homeowners by providing valuable resources and guidance, ensuring they receive the compensation they deserve while keeping major insurance carriers accountable.. Don’t let the insurance companies take advantage of you..
Licenses and verification
- TX · License #3118729 (Public Insurance Adjuster)Verified via data.texas.gov on September 2, 2026
Verification reflects what state records showed on the date listed. Licenses lapse; confirm a current license with the state before you sign anything.
Work with Insurance Claim Hero
Use Get Matched and we will route your claim to a licensed public adjuster in Austin. Free for policyholders.
Highlights from 34 Google reviews
Andy and Dane supported us in resolving a main line pipe break for our home in Pflugerville. During this time, we lost access to one bathroom, plus our washer/dryer. We received pretty daunting repair estimates from multiple plumbers (about the cost of a new Nissan Versa) and most public adjusters were hesitant to sign us up without us having to take the chance on filing a claim with our insurance (risk of getting denied). The team at Insurance Claim Hero, however, gave us the time-of-day. After a thorough consultation, they helped us: 1. File the claim with our insurance on our behalf (important!) 2. Get all of the correct documentation together 3. Represented us communicatively with our insurance company's adjuster 4. Helped us narrow down a plumber 5. Assisted us in recovering damages, out-of-pocket costs, and recoverable depreciation 6. Communicated with us on a frequent basis through each step of the process The process altogether took us from mid-October to late-January (about 3 months) to get the repair completed and paid for. While is was a long process, we are extremely satisfied with Andy and Dane's work. Would highly recommend them again!
Andy is an absolute superstar. He’s an expert in his field, as well as a generally cool guy to be around. He’s honest, he cares and every time we’ve worked together He has delivered exceptional results.
Insurance Claim Hero truly lives up to their name. From the very start, they treated me like family and made a stressful situation a whole lot easier. Dealing with insurance companies can wear you down, but Andy stepped in, took the reins, and handled everything with honesty and know-how. They walked me through the process, kept me in the loop, and fought hard to make sure I got a fair settlement. You can tell they don’t back down when it comes to holding insurance companies accountable. It was a huge relief knowing someone was finally in my corner. If you’re feeling stuck or short-changed by your insurance company, do yourself a favor and call Insurance Claim Hero. Good people, solid work, and results you can trust. I’m beyond thankful for their help and wouldn’t hesitate to recommend them to anyone
Went from denied and $0 paid out on our water leak claim to over $25k in the bank thanks to Andy and his team’s help. Your insurance company is not your friend, these guys are!
5 Stars – Andy is an Absolute Game-Changer! I honestly can’t recommend Andy highly enough. After a major flood that caused serious damage to our home, the insurance company’s initial offer was insultingly low – barely enough to cover a fraction of the repairs we actually needed. We were stressed, overwhelmed, and had no idea how to fight back. Then we brought in Andy. From the very first call, he took complete control of the situation in the best possible way. He was calm, confident, and made it clear he was on our side. He handled everything: re-inspected the damage with an expert eye, documented every single detail the insurance company had conveniently “missed,” and built an ironclad supplement claim. The best part? We barely had to lift a finger. Andy kept us in the loop with quick updates, but all the heavy lifting (phone calls, paperwork, negotiations) was 100% on him. The result? He got us thousands more than the original settlement – enough to fully restore our home to better-than-before condition without cutting corners or going out of pocket. The process was fast, thorough, and completely painless. If you’re dealing with an insurance claim and feel like you’re getting lowballed, do yourself a favor and call Andy immediately. He’s not just good at his job – he’s exceptional. Worth every penny and then some. Thank you, Andy – you turned a nightmare into a huge win for our family!




